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    How can I make the email show that it's coming from the user?

    Asked by jagarman on September 21, 2016 at 03:26 PM

    When a user fills out the form, I want the email address they input to show as the 'From' address when the email comes through (instead of showing JotForm). Is this possible?

    from email sender email
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    JotForm Support

    Answered by Welvin on September 21, 2016 at 04:59 PM

    You can only have it by using Mandrill's SMTP:

    https://www.jotform.com/help/240-Set-Email-Field-as-the-Sender-Email-Address-for-Notification-Email-with-Mandrill

    Mandrill is now an Addon for MailChimp and you cannot use it if you won't upgrade your MailChimp account.

    I would suggest setting up the Reply-To Email if you don't want to pay for an additional service.