What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I make the email show that it's coming from the user?

    Asked by jagarman on September 21, 2016 at 03:26 PM

    When a user fills out the form, I want the email address they input to show as the 'From' address when the email comes through (instead of showing JotForm). Is this possible?

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    JotForm Support

    Answered by Welvin on September 21, 2016 at 04:59 PM

    You can only have it by using Mandrill's SMTP:


    Mandrill is now an Addon for MailChimp and you cannot use it if you won't upgrade your MailChimp account.

    I would suggest setting up the Reply-To Email if you don't want to pay for an additional service.