What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form not accessible using the link provided?

    Asked by tristansquest on September 21, 2016 at 03:30 PM

    I have published a form at 




    I am taken to a 404 error page when clicking on the link sometimes, sometimes not.

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    JotForm Support

    Answered by Kevin_G on September 21, 2016 at 05:04 PM

    Maybe it was a temporary issue and the form was disabled, but it seems to be working fine now even when it is embedded, here is a screenshot about what I can see: 

    Could you please confirm us that you can see the form loading on your end too? 

    Please do get back to us if the issue still persists, we will be glad to help you.