What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm unable to receive your emails from JotForm Support, why is this?

    Asked by HMApartsplan on September 21, 2016 at 03:42 PM

    I'm unable to receive your emails from JotForm Support, why is this?



    This is a re-post of a comment on How to Prevent Email Bouncing Related Issues

    Emails JotForm JotForm Support receive
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    JotForm Support

    Answered by cihan on September 21, 2016 at 05:11 PM

    Hi,

    Your email address was in the bounce list. I had remove your email address from the list you will get emails from JotForm.

    To avoid this problem you can check your settings from the settings from the link you send.

    Thank you.