What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please update JotMail IPs list

    Asked by PacificOffice on September 21, 2016 at 03:43 PM

    Please update this list. It is not accurate and causing bounces which sucks when combined with your "bounce list"

    This is a re-post of a comment on Whitelisting JotMails IP Addresses

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    JotForm Support

    Answered by Mike on September 21, 2016 at 05:13 PM

    I have forwarded your request to our Next Level Support.

    Please note that we also use an Amazon SES sending method with dynamic IPs for noreply@jotform.com and noreply@formresponse.com senders.

    If you would like to have more control over the email sending, you might consider using your own SMTP sender on form.

    How to Setup SMTP for a Form

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    JotForm Developer

    Answered by uygar on October 03, 2016 at 07:08 AM


    These are our smtp servers networks. Please update your smtp server permissions. , , ,