Account History: How can I view monthly usage history?

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    Asked on September 21, 2016 at 05:23 PM

    I want to be able to view monthly data for total submissions from each month and was wondering if there is anyway to be able to do this? I know about the two apps but one only allows to see downloads of one certain form for a month and not all forms submissions. The other app will let you see per month but it doesn't show the total and I would have to go through and count each day would can get tedious when there is over 200 submissions in a day. Are there any other alternatives?

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    Answered on September 21, 2016 at 06:37 PM

    I'm afraid we currently do not have a way to present your monthly usage for past months, in the way that you are describing. We can only display your usage per form, through using our Form Analytics:

    You can select any date range you'd like to look into with your statistics, but as this is per form, you'd have to use it separately for each of your forms.

    If you'd like, we can forward a feature request to our developers for possible implementation in the future, to show your account's past monthly usage. As with any feature requests, we cannot make any promises regarding how soon such a feature might get implemented, or even if it would be accepted by our development team. In case it does get accepted and there are any updates in this regard, we would update you through this support thread.

    Please let us know how you'd like us to proceed, or if there is anything else we can do to help. Thank you.

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    Answered on February 14, 2017 at 11:34 AM

    It seems that the last message didn't get posted on our support forum, so I'm quoting it here for relevance:

     Answered by GatesheadCollege

    I'd love to have this functionality, just a simple total submissions across all forms over specific periods of time would be very useful indeed.

    I have escalated this thread to our developers as a feature request. As with any feature request, we cannot provide any estimates on how long might take for it to get implemented, but as soon as something like that becomes available, we'll make sure to let you know through this support thread.

    Thank you.