What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account History: How can I view monthly usage history?

    Asked by dakotahorizons on September 21, 2016 at 05:23 PM

    I want to be able to view monthly data for total submissions from each month and was wondering if there is anyway to be able to do this? I know about the two apps but one only allows to see downloads of one certain form for a month and not all forms submissions. The other app will let you see per month but it doesn't show the total and I would have to go through and count each day would can get tedious when there is over 200 submissions in a day. Are there any other alternatives?

    account history monthly usage
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    JotForm Support

    Answered by Boris on September 21, 2016 at 06:37 PM

    I'm afraid we currently do not have a way to present your monthly usage for past months, in the way that you are describing. We can only display your usage per form, through using our Form Analytics:

    https://www.jotform.com/blog/150-Introducing-Form-Analytics

    You can select any date range you'd like to look into with your statistics, but as this is per form, you'd have to use it separately for each of your forms.

    If you'd like, we can forward a feature request to our developers for possible implementation in the future, to show your account's past monthly usage. As with any feature requests, we cannot make any promises regarding how soon such a feature might get implemented, or even if it would be accepted by our development team. In case it does get accepted and there are any updates in this regard, we would update you through this support thread.

    Please let us know how you'd like us to proceed, or if there is anything else we can do to help. Thank you.