What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Stripe payment form not displaying multiple sub products and price options

    Asked by bookbyowner on September 21, 2016 at 05:40 PM

    I am using the Stripe payment tool and wish to offer special pricing for multiple sub products, for example ...


    Product: Event Ticket


    Sub Product: 1 Day Ticket

    Price Options:

    Adult $2

    Child $1


    Sub Product: 2 Day Ticket

    Price Options:

    Adult $4

    Child: $2


    When product is saved only 1 sub product appears in the payment tool products options. Please advise






    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike on September 21, 2016 at 06:50 PM

    Unfortunately, this is not possible to set the special pricing for multiple options of a single product. The same is true for the sub products option.

    I would like to suggest using separate products for your '1 Day Ticket' and '2 Day Ticket' items.

    If you need any further assistance, please let us know.