What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have a shipping line that should add and a total and it's not working.

    Asked by theweddingcardco on September 21, 2016 at 05:59 PM
    I'm having problems with calculations.
    In my form I have a shipping line that should add and a total...they're not
    working.
    calculation not work total not working
  • Profile Image
    JotForm Support

    Answered by KadeJM on September 21, 2016 at 06:09 PM

    This issue you've mentioned with the shipping adding to the total not working is on the same form here http://www.jotform.us/form/62636938860165 correct? 

    Please allow me some time to investigate your form so that we can help resolve this issue for you.

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    JotForm Support

    Answered by KadeJM on September 21, 2016 at 06:23 PM

    I've found the problem.

    This issue is happening because you didn't add in the shipping and handling value to your total. 

    Just add this into your equation and that will fix the problem for you.