I have a shipping line that should add and a total and it's not working.

  • theweddingcardco
    Asked on September 21, 2016 at 5:59 PM
    I'm having problems with calculations.
    In my form I have a shipping line that should add and a total...they're not
    working.
  • KadeJM
    Replied on September 21, 2016 at 6:09 PM

    This issue you've mentioned with the shipping adding to the total not working is on the same form here http://www.jotform.us/form/62636938860165 correct? 

    Please allow me some time to investigate your form so that we can help resolve this issue for you.

  • KadeJM
    Replied on September 21, 2016 at 6:23 PM

    I've found the problem.

    This issue is happening because you didn't add in the shipping and handling value to your total. 

    I have a shipping line that should add and a total and its not working Screenshot 30

    I have a shipping line that should add and a total and its not working Screenshot 41

    Just add this into your equation and that will fix the problem for you.