How do I clear the unread notifications?

  • Helicorp
    Asked on September 21, 2016 at 6:28 PM
  • Kevin Support Team Lead
    Replied on September 21, 2016 at 7:35 PM

    The only way is by opening those submissions, you can do it in My Forms page by clicking on the form and "Inbox" option: 

    How do I clear the unread notifications? Image 1 Screenshot 20

    You can also view your submissions via the submissions page, here is a guide that will help you with that: How-to-View-Form-Submissions

    Hope this helps. 

  • Helicorp
    Replied on September 21, 2016 at 7:46 PM

    Hi, 

    I did this but the red notification is still there
    How do I clear the unread notifications? Image 1 Screenshot 20

  • jonathan
    Replied on September 21, 2016 at 9:15 PM

    I checked on your My Forms page and I see that this is no longer the case.

    How do I clear the unread notifications? Image 1 Screenshot 20

    Can you please check again. Let us know if issue persist.

    Its most probably be a browser cache issue which had resolved by itself.

    Thanks.