What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I clear the unread notifications?

    Asked by Helicorp on September 21, 2016 at 06:28 PM
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    JotForm Support

    Answered by Kevin_G on September 21, 2016 at 07:35 PM

    The only way is by opening those submissions, you can do it in My Forms page by clicking on the form and "Inbox" option: 

    You can also view your submissions via the submissions page, here is a guide that will help you with that: How-to-View-Form-Submissions

    Hope this helps. 

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    Answered by Helicorp on September 21, 2016 at 07:46 PM


    I did this but the red notification is still there

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    JotForm Support

    Answered by jonathan on September 21, 2016 at 09:15 PM

    I checked on your My Forms page and I see that this is no longer the case.

    Can you please check again. Let us know if issue persist.

    Its most probably be a browser cache issue which had resolved by itself.