What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Having a problem intergrating paypalAsked by alanja on September 22, 2016 at 12:20 AM
I am trying to add paypal to this template and get the following message - "You cannot add more than one payment tool. Please delete the existing one first."
I have not set up a payment tool. I have deleted the "Submit" field and that did not help. How do I delete the existing one.
payment tool PayPal integration paypal purchase order error message
I have checked the form through the link you posted above
and I see that it has a payment field in it.
I see that you've added a Purchase Order payment field in your form that counts as one payment tool.
May I suggest you delete that but keep the products when you are asked to confirm if you would like to keep it.
Below is a screenshot on how you should do it.
Above you will see that I deleted the Purchase Order payment field but kept the products before I added the PayPal payment field.
I hope this helps. If you have any other questions or concerns, please feel free to contact us anytime. Thank you.
Thank you, I would never have figured that out on my own!
On behalf of my colleague, you are welcome.
Feel free to contact us if you have any other question.