What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unsecure content on my form

    Asked by VenessaChow on September 22, 2016 at 12:37 AM


    May i know why i can't share your form & they say is unsecure?

    Please Advices.


    Venessa Chow

    Page URL:

  • Profile Image
    JotForm Developer

    Answered by selen on September 22, 2016 at 02:01 AM


    we had ssl problem, but it fixed now.

    If the problem is still happening, you could sent me  screenshots.



  • Profile Image

    Answered by VenessaChow on September 22, 2016 at 02:46 AM
    Dear ,
    It still same. hereby attach the photo.
    my form >> https://form.jotform.me/62648317485465
    Thanks you
    Venessa Chow
    If you do not wish to receive further emails from this person, all you have to do is visit the following link to reject any future mailings: http://www.usana.com/dotCom/webMail/u2dOptOut?assocEmail=7388556@usana.com
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    JotForm Support

    Answered by EltonCris on September 22, 2016 at 03:40 AM

    Unfortunately, our forum does not accept attachments from email. We suggest uploading your screenshot to your thread here https://www.jotform.com/answers/938869

    Anyway, as of this writing, I don't see any problem with your form's SSL certificate. I see the lock symbol when I load your form here so meaning the browser has successfully established a secure connection with the site.

    Let us know if you have further questions or if you need further assistance. Thanks!