What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If we've changed the administrator on our account, will the monthly billing fee be changed to the new email address? If not, how do we change that?

    Asked by RescueBank on April 21, 2012 at 03:20 PM
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    Answered by gori-mathew on April 21, 2012 at 04:21 PM

    Hi,

    Yes, you should be bale to receive subscription notices to new changed paypal details, I checked and found that your first notification email to ;HHRSolutions@aol.com

    Since you paid using your Paypal account, please contact Paypal Support incase of you dont receive any emails to check about this issue.Paypal Support Center - https://www.paypal.com/us/cgi-bin/helpscr?cmd=_help&t=escalateTab

    Please let us know if you have any other questions or concerns. Thank you for using JotForm!