Form stuck with "Please wait...".

  • Maintenance7E
    Asked on September 22, 2016 at 1:29 AM

    Hi,

    The form that I have which is called Maintenance Job Sheet is unable to submit a response. Upon clicking submit, the button changes to "Please wait..." and gets stuck there.

    I have tried cloning the form, it is still stuck. However when I deleted all the questions using the Widget "Configurable List", the form manage to submit successfully. 

    Please advise if there's anything I can do to make the configurable list work.

    Thanks 

  • Chriistian Jotform Support
    Replied on September 22, 2016 at 2:53 AM

    I cloned your form and cloned it to my account.

    So far I cannot seem to replicate the issue on my end. I was able to submit the cloned form that has Configurable List Widgets in them.

    Form stuck with Please wait Screenshot 30

    Can you please try clearing your form cache and your browser cache to refresh your form? I would also suggest updating all the Configurable List Widgets inside your form.

    Form stuck with Please wait Screenshot 41

    If the issue still persists, please let us know so we can check further.
    Regards.