service unavailable

  • isbitt
    Asked on September 22, 2016 at 3:59 AM

    Hi,

    I have users ringing from other region's stating that the jot form service is unavailable.  could you please confirm the status and when it shall be up and running.  We need to manage expectations and add a likely resolution time on the page if possible

    thanks

  • Rose
    Replied on September 22, 2016 at 4:02 AM

    Thank you for letting us this issue and we are so sorry for this. 

    We have already informed our developer to fix it. We will update you once it is solved. 

    Thank you in advance also for your understanding. 

  • Rose
    Replied on September 22, 2016 at 4:09 AM

    Please note that the problem has just resolved. 

    Thank you again for your understanding.