JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Account CredentialsAsked by Joyce McNeill on September 22, 2016 at 09:03 AM
My company, Empire Prototype located in Massachusetts utilizes Jotform through the website. We have had a change in personnel and in the company who was maintaining our Website (Everest Agency) and the new website creator is looking for our jotform credentials which no one is admitting to having. Is there a way that we can find out the credentials or at least get a link to reset them? I'm not sure what type of account we have - free or paid subscription.
Please let me know if this information is retrievable and if so what information you need from Empire Prototype.
Thank you for your assistance.
Joyce McNeill, Controller
JotForm find assistance at least
I had found JotForm form in your website and this form connected to account email email@example.com you can access your account via this email. You have paid account by the way.
If your problem continue, please contact us again.