- ahmet_testAsked on September 22, 2016 at 09:57 AM
i get since today the error message below :Dear ahmet_test,
There was an error on your SMTP configuration. Due to that error, our system automatically changed your email sender's address for your form ID 62595970747371 to email@example.com to prevent issues arising from your account.
Please log in to your JotForm account (http://www.jotform.com) to correct your SMTP configuration.
If you have questions, please post your questions to http://www.jotform.com/answers/ or send an email to firstname.lastname@example.org.
All the best,
P.S. This is an auto-generated email, please do not reply here.
Can you please check or let me know what can i amend to avoid this.
- JotForm SupportdavidAnswered on September 22, 2016 at 12:05 PM
This error refers to a problem with sending emails from your own address. Check the configuration of your SMTP settings to ensure they are up to date:
If there were any changes to your SMTP servers configuration, those settings would need to be updated for your form as well.
If having your notifications sent from email@example.com is acceptable, no changes need to be made and further emails for that specific notification will be sent from that address.