Unable to sign in, Is server down?

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    Asked on September 22, 2016 at 10:28 AM

    Have correct password and account but, login is just spinning till i get error 5xx

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    Answered on September 22, 2016 at 12:23 PM

    I believe this should be a temporary issue that has occurred at that moment and you should be able to login to your account by now. Are you still experiencing any issue with logging into your account? 

    Also, I notice that your account is over limit by receiving 118 submissions. Please be noted that the Free accounts are limited to receive only 100 submissions in a month. If you need to receive more submissions, you'll need to upgrade your account to a paid subscription or you may wait for the submission counter to reset on the first day of the following month.

    Hope this information helps! If you have any other questions, please let us know. We will be happy to help.