I have been waiting for an upgrade to Bronze, for more than several minutes. Is there a problem or is the system slow today?

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    Asked on September 22, 2016 at 12:17 PM

    I am currently logged in, composed an upgrade to bronze and submitted credit card payment information, agreed to terms and clicked agree. It has been about 10 minutes without a confirmation of my order.

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    Answered on September 22, 2016 at 01:45 PM

    I checked your account and it currently shows as Bronze.  I am not sure why there was a delay in the subscription applying to your account, it should have been instant.  However, the account is showing correctly at this time.