What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to cancel my account from paid to free

    Asked by RedDogCreative on April 22, 2012 at 06:21 AM

    I want to cancel my account from paid to free, please adive how this can be done.

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    JotForm Support

    Answered by idarktech on April 22, 2012 at 07:13 AM

    Hi,

    I just checked your account and it was already cancelled. With this, you will no longer be billed again in the future. Your account will remain premium until the paid period expires which is on May 22, 2012.

    Your forms will not affected in any way even when your account downgrades to a free one.

    Feel free to resubscribe anytime you wish. Thanks for using JotForm!