Account shows over limit even though I have a subscription

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    Asked on September 22, 2016 at 12:30 PM




    i have buy  a package from you paying 19$ monthly  for a plan with 1000 submition and illimited storage


    and now now is disabled without any Waring !!! so please enable my account now or i will ask my money back


    Thank you

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    Answered on September 22, 2016 at 01:58 PM

    I checked you account and it looks like the cancellation for your previous Storage subscription caused your account to downgrade to Free.  I restored your Bronze subscription and your forms are usable once again.