What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal integration not working

    Asked by gatsbyco on September 22, 2016 at 02:53 PM



    I can't seem to get PayPal integration to work on any of the forms I've embedded. Everytime I click the button to complete payment, it changes from "Register" to "Please wait..."


    Can you please help me?

    Page URL:

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    JotForm Support

    Answered by Kiran on September 22, 2016 at 04:59 PM

    It seems that you have embedded the form on your WordPress site using form embed plugin. Could you try embedding the form using default javascript embed method and see if that works? 

    Also, please disable any form embed plugins from WordPress admin panel to avoid any conflicts on the page.

    Please get back to us if you need any further assistance. We will be happy to help.