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    PayPal Description/Details

    Asked by guelphlittletheatre on April 22, 2012 at 10:45 AM

    I'd like to have a little more control over what shows up in Paypal describing a transaction generated from a Paypal Pro payment through Jotform. I see a buyers name and buyers email in the details but I'd like to add something that describes the type of transaction (in my case a Membership fee) but have the flexibility to have anything there. Is this possible? Thanks

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    JotForm Support

    Answered by abajan on April 22, 2012 at 11:30 AM

    Thanks for your suggestion. I'll submit a ticket to our development team requesting these changes.

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    JotForm Founder

    Answered by aytekin on April 24, 2012 at 02:20 AM

    Can you provide more details on this? Please describe

    1. What you currently see on the PayPal description?

    2. What would you like it to show in the best scenario? 

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    Answered by guelphlittletheatre on April 24, 2012 at 10:25 PM

    In the transaction History of Paypal there is a column labeled Name/Email. I see a name. When clicking on Details (for the transaction) I see a Buyer Name and Buyer Email fields. Not sure if they were grabbed from fields in the form or elsewhere (I have to do an actual transaction to do testing). In another application we use (web based theatre ticketing) we also get the Invoice ID in the details section. In this case the Invoice ID is the invoice/ticket # of the sale in the ticketing system. According to the API docs in Paypal (x.com) the Receiver object has all these fields and can be set by the app initiating the transaction. I'd like to see the ability to set the Invoice ID with whatever value I want. It may also be of value to prepend or append a value to the Name/Email field.

    Thanks for asking

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    JotForm Founder

    Answered by aytekin on April 25, 2012 at 02:20 AM

    "I'd like to see the ability to set the Invoice ID with whatever value I want."

    How would you like us to generate this ID? Do you want the customers to enter it on each form submitted or do you want us to generate an incremental invoice ID? 

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    Answered by guelphlittletheatre on April 25, 2012 at 08:29 AM

    Well in my case right now I don't need a unique number although I can see that as a valuable option. I'd just like to indicate that this transaction is a Membership but I can imagine the use of any of the following:

    1. A value I specify for all transactions (eg. "Membership") to differentiate it from other transactions from other sources.

    2. A unique # generated.

    3. The list of items purchased (in some format (eg. CSV) from the form.

    The maximum length of the InvoiceID field is 127 characters.