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    Do Freshbooks invoice creations count as "payments"?

    Asked by patentlyo on September 22, 2016 at 03:58 PM

    Hello! I'm wondering how exactly the Freshbooks integration works, or how it is counted. If I set it up and use a form to generate a Freshbooks invoice, does this count as one "payment" per submission according to your account rules? Or are payments really only if I had Stripe or something set up and actually used the Jotform form to process it? Thanks!

    count JotForm thanks hello
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    JotForm Support

    Answered by BDAVID on September 22, 2016 at 06:27 PM

    No, Freshbooks is only to create invoices for your payment forms, please check this guide: https://www.jotform.com/blog/58-Create-Invoices-from-Forms-Using-Freshbooks-Integration 

    The only ones that counts toward  your payment limit are the Payment Fields. So, you need to create your payment form first: 

    https://www.jotform.com/help/47-Order-Form-Basics 

    https://www.jotform.com/help/49-Order-Form-Types 

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form 

     

    Let us know if you need more help.