JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Why emails are Bounced from gmail?Asked by EllenEmmerich on September 22, 2016 at 04:03 PM
A client's gmail inbox filled up so that the jot forms couldn't be delivered earlier this week.
On Wednesday, the client made room in the gmail inbox, but now she can't receive emails from Jotform to that account.
She gets all her other emails, so can you fix a setting or help us with this?
Emails bounced gmail from
I checked emails associated with that form. Some of them ended in bounce list and the reasons are below:1. firstname.lastname@example.org Reason(s) : smtp; 452-4.2.2 The email account that you tried to reach is
The rest of the emails are not in the Bounce list.
I would like to advise you to check this guide on how to prevent this kind of issues and also to whitelist our domains.
We're sorry that you had this inconvenience.
If you have any further questions please let us know.
Thank you for De-bouncing the emails!