- mariavaldez99Asked on September 22, 2016 at 04:05 PM
I tried to downgrade the plan to the free one, but I see still appears in the bronze one.
Can you please confirm the downgrade has been done properly?
- BorisAnswered on September 22, 2016 at 06:09 PM
Your subscription for our Bronze Monthly plan has been cancelled, and your account is scheduled to downgrade back to free status tomorrow - on 2016-09-24.
From what I'm seeing on our dashboard, your subscription is successfully cancelled.
If you experience any issues with your subscription, please let us know and we'll be glad to help.