What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Account is autosuspended

    Asked by edmilpedecompra on September 22, 2016 at 04:53 PM


    When I try fill form the system show this message::

    Form not found
    This form is disabled.

    Ref: https://form.jotformz.com/62655293301655

    I need help.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Jan on September 22, 2016 at 06:32 PM

    Your account is currently auto-suspended because you have a field that is asking for a password. You are not allowed to collect login credentials here in JotForm. Please check our terms of use.

    I have removed the password field so that I can re-activate your account. Let us know if you have any questions. Thank you.