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    Multilingual Form: Need to translate 'masks' such as one for dates (yyyy/mm/dd)

    Asked by CscProvidence on September 22, 2016 at 04:56 PM

    although the multilingual support of JotForm is quite strong, there is a few gaps.

    One such gaps is the masks for even common element types like "date".  The wizard allows us to change among a few options (ex: yyyy/mm/dd and dd/mm/yyyy) but, in a multilingual environment, there appears to be no way of translating these masks.  In French, the two examples given above should read "aaaa/mm/jj" and "jj/mm/aaaa".

    Is there a 'hidden' way of having these masks translated ?  I was hoping it was in the 'alerts' section.  But I didn't find them there.

    Looking forward to a favorable reply, as most often is the case with JotForm and the support team.

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    JotForm Support

    Answered by Mike on September 22, 2016 at 06:43 PM

    Unfortunately, we do not currently have an option to translate the placeholder mask text of the DateTime fields. The workaround that you may consider is switching the DateTime field from lite to normal mode. It will remove the placeholder text, and add the sub labels.

    Thank you.

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    Answered by CscProvidence on September 26, 2016 at 09:40 AM

    It is a workable workaround, although it takes a bit more realestate on the screen.  The issue at this point is the form is live and many have already registered to the French language course.  It gets to be tricky to process the collected data if I change the form midway.

    I guess we'll leave with that bit of English on this form.  I'll avoid the lite version for the next forms...

    Thanks for the quick response and the workaround.

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    JotForm Support

    Answered by Jan on September 26, 2016 at 11:25 AM

    Thank you for your understanding regarding this matter. I understand what you mean.

    Let us know if you need any help. Have a nice day!