- fouchewayAsked on September 22, 2016 at 05:40 PM
We have a client trying to submit a form. She sent this email:
"When I try to send it I am told that the photo upload is the wrong size. I have tried numerous photos to no avail"
We have been getting many clients unable to upload photos now. Could it be something to do with our account space?
- JotForm SupportBDAVIDAnswered on September 22, 2016 at 07:00 PM
The problem is related to the upload size limit, you can extend it, please check this guide to learn how: https://www.jotform.com/help/33-Changing-the-upload-size-limit
Let us know if you need more help, we will be glad to assist you.