- mgcgolfAsked on September 22, 2016 at 06:07 PM
The forms are still not coming through to firstname.lastname@example.org. Please advise.
- JotForm SupportBDAVIDAnswered on September 22, 2016 at 07:25 PM
The recipient is not longer in bounce list, and our mail logs shows the notifications were sent after the recipient was white-listed:
Please check junk/spam folder. In addition to this, you may whitelist our domain names, if the issue continues, as we use Amazon SES method for "email@example.com" sender.
Here are our domain names:
Let us know if you need more help.