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mgcgolfAsked on September 22, 2016 at 6:07 PM
Hi,
The forms are still not coming through to dhildebrand@mayacama.com. Please advise.
Thank you!
Alicia
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David JotForm Support ManagerReplied on September 22, 2016 at 7:25 PM
The recipient is not longer in bounce list, and our mail logs shows the notifications were sent after the recipient was white-listed:
Please check junk/spam folder. In addition to this, you may whitelist our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender.
Here are our domain names:
- us-sub1.jotservers.com
- us-sub2.jotservers.com
- aws-sub1.jotservers.com
- aws-sub2.jotservers.com
- us-app2.jotservers.com
- jotservers.com
- jotmails.com
- jotform.com
- amazonses.com
- email.amazonses.com
- *.smtp-out.amazonses.com
- jotform.co
- secure.jotform.co
- s3.amazonaws.com
- static-interlogyllc.netdna-ssl.com
Let us know if you need more help.