- r_parksAsked on September 22, 2016 at 06:11 PM
Hello thank you for that info but that is not what I am referring to. There are fields that are showing up that are not on the form. I have looked at my actual form and they are not listed there either. I need to remove. We no longer need the file name field and we do not need the reporter's e-mail address field. I know how to remove and add fields to my forms but these fields are not in my edit section so I cannot remove them because they are not showing up in the edit. they are only showing up on the notification e-mail. these fields also are not on the actual firm that is being filled out.
- JotForm SupportMikeAnswered on September 22, 2016 at 07:15 PM
Your form email template might be outdated. I would like to suggest re-adding the Email Notification to get a fresh and auto-updated email template.
1) Delete current Email Notification.
2) Add a new Email Notification.
Please give it a try and let us know if you need any further assistance.