Re: I need to remove extra fields from the email tempalte

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    Asked on September 22, 2016 at 06:11 PM

    Hello thank you for that info but that is not what I am referring to.  There are fields that are showing up that are not on the form.  I have looked at my actual form and they are not listed there either.  I need to remove.  We no longer need the file name field and we do not need the reporter's e-mail address field. I know how to remove and add fields to my forms but these fields are not in my edit section so I cannot remove them because they are not showing up in the edit. they are only showing up on the notification e-mail.  these fields also are not on the actual firm that is being filled out.

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    Answered on September 22, 2016 at 07:15 PM

    Your form email template might be outdated. I would like to suggest re-adding the Email Notification to get a fresh and auto-updated email template.

    1) Delete current Email Notification.

    How to Delete Notifications/Autoresponder

    2) Add a new Email Notification.

    Setting Up Email Notifications

    Please give it a try and let us know if you need any further assistance.