What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Custom Thank You Page: 500 Internal Server Error upon Submit

    Asked by falconadjusting on September 22, 2016 at 06:58 PM

    When submitting this particular form I am being forwarded to a 500 Internal Server Error Page. Please Advise

    Page URL:

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    JotForm Support

    Answered by Kevin_G on September 22, 2016 at 08:38 PM

    I have checked your form and I can see you're redirecting to a custom link: 

    The link itself does not work, it shows the error you're getting, I would suggest you to check the link on your end and ensure it works fine.

    Here is also the link you're currently using in your Thank You page: http://falconadjustingservices.marketing4realtors.com/thank-you/ 

    Hope this helps. 

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    Answered by falconadjusting on September 23, 2016 at 07:30 PM

    Thank you! It is a client's old form and I was not aware it of the external link. 

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    JotForm Support

    Answered by Kevin_G on September 23, 2016 at 10:56 PM

    You're welcome. 

    Please if you have any question or need some help, please let us know, we will be more than happy to assist you.