Custom Thank You Page: 500 Internal Server Error upon Submit

  • falconadjusting
    Asked on September 22, 2016 at 6:58 PM

    When submitting this particular form I am being forwarded to a 500 Internal Server Error Page. Please Advise

    Jotform Thread 939813 Screenshot
  • Kevin Support Team Lead
    Replied on September 22, 2016 at 8:38 PM

    I have checked your form and I can see you're redirecting to a custom link: 

    Custom Thank You Page: 500 Internal Server Error upon Submit Image 1 Screenshot 30

    The link itself does not work, it shows the error you're getting, I would suggest you to check the link on your end and ensure it works fine.

    Custom Thank You Page: 500 Internal Server Error upon Submit Image 2 Screenshot 41

    Here is also the link you're currently using in your Thank You page: http://falconadjustingservices.marketing4realtors.com/thank-you/ 

    Hope this helps. 

  • falconadjusting
    Replied on September 23, 2016 at 7:30 PM

    Thank you! It is a client's old form and I was not aware it of the external link. 

  • Kevin Support Team Lead
    Replied on September 23, 2016 at 10:56 PM

    You're welcome. 

    Please if you have any question or need some help, please let us know, we will be more than happy to assist you.