can the support team help me with generating a full visual report?

  • belloyususf
    Asked on September 23, 2016 at 5:20 AM
  • liyam
    Replied on September 23, 2016 at 8:18 AM

    Hello belloyususf,

    While I'm seeing that it needs a bit of clean-up, we'll need a bit more of specifics in order to be able to assist you better. Can we know the specifics about your concern with the visual report?

    Thanks,

    Liyam

  • belloyususf
    Replied on September 23, 2016 at 11:46 AM
    i need a clear report, the full page. kindly assist
    ...
  • Kevin Support Team Lead
    Replied on September 23, 2016 at 1:05 PM

    I have checked the visual report and I can see you have added multiple charts and data sources, it seems a bit messed, please see the screenshot below: 

    can the support team help me with generating a full visual report? Image 1 Screenshot 30

    I would suggest you to delete all the elements that you have added to your form and then start adding those elements once again, if you require more space in the report to place charts or tables with data you may also increase the height of the report:

    can the support team help me with generating a full visual report? Image 2 Screenshot 41

    This way you will have more  space to position the report elements. 

    However, you may also provide us more details if you require of another feature that is not currently preset in the report design tool, we will be glad to further help you. 

  • belloyususf
    Replied on October 13, 2016 at 9:44 AM
    can you kindly assist?
    i just need the reports in simple charts and the current format is not
    helping me
    ...
  • Rose
    Replied on October 13, 2016 at 11:40 AM

    I could not open your report due to password protection. 

    Could you please confirm if you followed instructions at below guidance? If so and still need help, please let us know what you need exactly? Please also send the form URL in which you would like to create report from its submissions. 

    https://www.jotform.com/help/187-How-to-Create-a-Visual-Report-with-Your-Form-Submissions

    If you give us some more details, we will assist you in a better way. 

    Waiting for your return.