What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Changing the 'from' name in emails

    Asked by tbfmonline on September 23, 2016 at 07:10 AM

    When the user receives a copy of the email it says from 'jotform' how can this be changed to one of my choice?

    Emails name in JotForm email how a
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    JotForm Support

    Answered by Kiran on September 23, 2016 at 10:02 AM

    You may choose the name or any Textbox field from the field to be displayed as From name in the Recipients section of the email notification. Please see the screencast below that can help you in changing the Sender Name in your notification.

    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help.