- uecuAsked on September 23, 2016 at 09:44 AM
I had received an email that you all were unable to process our account charge to the credit card on file, and I really just need to cancel the account. We have not used the service like we thought we would.
- JotForm Support ManagerJeanetteAnswered on September 23, 2016 at 11:19 AM
We had just cancelled the attempt to renew this subscription, so you shouldn't receive anymore messages.