Forms not updating/not able to create new forms?

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    RGumball
    Asked on September 23, 2016 at 12:10 PM

    Just today I noticed a problem with one of my forms. I made a change and saved it, but when i go to preview it nothing happens. Also, when I go to create a new form the preview says that the form was deleted?! Is Jotform having hosting issues or is it a problem on my end?

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    Welvin
    Answered on September 23, 2016 at 01:41 PM

    I think that was just a cache or a browser related issue. Please try to log out from your account and clear your browser cookies for Jotform then log in again. Check if the issue persists.

    I would also suggest clearing your forms cache after starting a fresh session with Jotform. Here's how: https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache. Lastly, check it with another browser.