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    Still receiving 0kb files

    Asked by ddubois4060 on September 23, 2016 at 01:05 PM

    Thank you for your reply on the 20th. Unfortunately, The upload that occurred to us yesterday afternoon (9-22-16) containing multiple files had failures. Out of 8 files that were uploaded via the form only 1 file was transferred with intact files. The other 7 files showed up with 0kb. The upload was generated at 4:36pm Alaska Standard Time from a company called HMS.

    I have attempted to replicate these errors and can not reproduce the problems from my end. We are still failing to capture the files properly. PLEASE HELP ME FIX THIS!!!!!!

    I appreciate your assistance

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    JotForm Support

    Answered by Welvin on September 23, 2016 at 02:13 PM

    You have this as a reply to your original thread. IF the issue persists, I would suggest updating the thread instead of creating a new one.

    Here's the link to your original thread: https://www.jotform.com/answers/932297