What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by landingpagesthm on April 23, 2012 at 12:40 AM


    I was in my accont and it said my subscription expired, how can i renew it? I have it set up on paypal but paypal sent me an email saying it will not process this payment so I need to make sure it gets renewed! 





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    JotForm Support

    Answered by idarktech on April 23, 2012 at 02:35 AM

    Hi Jenn,

    You can resubscribe here: http://www.jotform.com/pricing/, just choose your desired plan and payment method. Be sure to login first before resubsribing to JotForm.

    Let us know if you're having any difficulties about this. Thanks!