I am no longer receiving the form submission via email.

  • lordgoose
    Asked on September 23, 2016 at 1:47 PM

    I am no longer receiving the form submission via email. I have not made changes to the acocunt. Have checked spam folder. Please help?

    Page URL: http://www.arizonabizsales.com/nda/
  • Irshad
    Replied on September 23, 2016 at 3:18 PM

    Your email address "dave.long@arizonabizsales.com" was in the bounce list of system. Please check below the reason, given by our system:

    Reason(s) : smtp; 550-5.7.1 Unauthenticated email from yahoo.com is NOT

    I have removed your email address from the bounce list.

    Now, please make sure you white-list our Jotmails ip addresses and domains. Or ask your email service provider to do it.

    Also please check the below URL, which explains, how to setup email alerts to prevent email bouncing related issues:

    https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues