How can I check for trouble with receiving an email notification after my form is submitted?

  • renfprth
    Asked on September 23, 2016 at 1:57 PM

    im having trouble receiving my email confirmation after submission.

    And also when I login to my account I cannot see  my forms
  • KadeJM
    Replied on September 23, 2016 at 3:32 PM

    You have two issues so we'll start with the first here since you mentioned you're having an issue with receiving your email notification after your form has been submitted.

    I checked your account and email notification and that looks good there but, you don't have any submissions so you'd need to fill in your form and send a submission to yourself to test it accurately to check if you receive them.

    If you continue to have a problem with that just let us know.

    And as for your other question about not being able to see your form(s) I have moved that to this new thread over here as a secondary question.