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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I check for trouble with receiving an email notification after my form is submitted?

    Asked by renfprth on September 23, 2016 at 01:57 PM

    im having trouble receiving my email confirmation after submission.

    And also when I login to my account I cannot see  my forms
    Page URL:
    www.renforthbaptist.com

    My Forms My Account and email
  • Profile Image
    JotForm Support

    Answered by KadeJM on September 23, 2016 at 03:32 PM

    You have two issues so we'll start with the first here since you mentioned you're having an issue with receiving your email notification after your form has been submitted.

    I checked your account and email notification and that looks good there but, you don't have any submissions so you'd need to fill in your form and send a submission to yourself to test it accurately to check if you receive them.

    If you continue to have a problem with that just let us know.

    And as for your other question about not being able to see your form(s) I have moved that to this new thread over here as a secondary question.