What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform NOT saving new edits

    Asked by UChicagoITM on September 23, 2016 at 02:38 PM

    I have tried using three different computers to save edits made on a clone form, and it won't save any of the edits, the old information still remains. Pleas e advise.

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    JotForm Support

    Answered by david on September 23, 2016 at 04:37 PM

    I checked your form and was able to make edits without issue.  Any fields that were added remained after reloading the form.  Try editing the form from a device off your current network to see if there is something on the network blocking the ability to save.  There should not currently be any issues with updating forms.