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  • Profile Image

    The email is not showing the base price. It's just the $ sign.

    Asked by psllcom on September 23, 2016 at 03:33 PM

    Hello, 

     

    I have both autoresponder and notification emails set up for this form: philshepard.com/jotform-tester. 

     

    The email is not showing the base price. It's just the $ sign. 

     

    See email copy below: 

     

    Agent Name Phil Shepard
    Email philshepardllc@gmail.com
    Phone Number (843) 425-1708
    Street Address 106 Welchman Ave
    City Goose Creek
    Zip Code 29445
    Square Footage 3500
    Gated Community? Yes
    Is this a rental property, model home or commercial property? No
    Photoshoot Options Standard Photoshoot
    Photo Upgrades Amenities (Neighborhood pool, clubhouse, etc)
    Twilight/Sunset Photography
    Amenities Description park
    Video Upgrades Full-Property Videography (ground level)
    Aerial Videography (200-300 feet) + up to 5 still photos
    Tour Upgrades None
    Base Photo Package $
    Amenities (Neighborhood pool, clubhouse, etc) $50.00
    Twilight/Sunset Photography $150.00
    Full-Property Videography (ground level) $400.00
    Aerial Videography (200-300 feet) $100.00
    Total Estimated Cost $700.00
    Occupancy Owner Occupied
    Property Access Lockbox Contractor Combo
    Lockbox combo 2345
    Photoshoot Preferred Date 09-28-2016
    Photoshoot Preferred Time Anytime (8a-5p)
    Additional Preferred Date 09-29-2016
    Additional Preferred Time Anytime (8a-5p)
    Would you like an ETA phone call? No, thanks. Come as you are!
    Additional Comments? do good work
    Emails not displayed information in
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    JotForm Support

    Answered by BDAVID on September 23, 2016 at 06:08 PM

    I cloned your form, and the same problem occurred, but this was solved by removing the dollar sign you had added inside the Form Calculation widget called "Base Photo Package", which was the one that caused the issue:

    Please do the same. Let us know if you need more help, we will be glad to assist you.