we are missing a form submission

  • kidsalliance
    Asked on September 23, 2016 at 4:04 PM

    A Dependency/Delinquency form was submitted and a confirmation email was sent to the sender, but the form never came to us.  How can I retrieve it?

  • David JotForm Support
    Replied on September 23, 2016 at 6:27 PM

    If a form was submitted successfully the data should be in with your submission data:

    https://www.jotform.com/help/269-How-to-View-Form-Submissions

    If it is not, let us know the email address that received confirmation and we will be happy to have a look to see what we can find.