What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If I'm understanding properly the situation, you tried to customize your PDF submission but was not able to actually add and resize the image, is this correct? If so, can you share us the link to the image that you have tried adding? It would also be great if you can share with us the link to the form you're having issues with so we can look into the matter further.