Test Emails are still coming from the default sender even if I used a custom one

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    tubbaluvin
    Asked on September 24, 2016 at 11:27 AM

    I added my email. pretty sure all info is correct. However all test emails are coming from 'noreply@jotform.com' even tried selecting 'noreply@formresponse.com but still comes from ...@jotform.com



    This is a re-post of a comment on How to Setup SMTP for a Form

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    Welvin
    Answered on September 24, 2016 at 01:57 PM

    The Test Email button is programmed to send an email that way. If you want to see the actual sender, you have to test the form live. 

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    Charles Rufino 
    Answered on April 12, 2017 at 01:54 PM

    Test

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    Charles Rufino
    Answered on April 12, 2017 at 02:13 PM

    I tried this and still get noreply@jotform.com

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    Charles Rufino
    Answered on April 12, 2017 at 03:04 PM

    I tried this and still get noreply@jotform.com

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    FBsinger
    Answered on April 12, 2017 at 04:28 PM

    I am having the same issue of having set up an SMTP account and selected it, and despite that, my emails come from @jotform.com. JotForm, can you suggest a solution? 

    Many thanks. 

     

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    Kevin_G
    Answered on April 12, 2017 at 07:30 PM

    @FBsinger,

    I can see you have opened your own thread about it, we will assist you as soon as possible on this thread: https://www.jotform.com/answers/1117936 

     

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    Kevin_G
    Answered on June 19, 2017 at 11:40 AM

    @GinaW41hl, 

    Your reply did not reach this thread, please open a new thread in order to let us know your suggestion, we will be glad to assist you.