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Square Payment: Shipping is enabled but not added on the payment fieldAsked by ofmforms on September 24, 2016 at 03:49 PM
Just tried my first Square integration and it went quite well! Except for the shipping option... This does not appear to work. Even when I turn on shipping and add a value it does not appear in the form and is not added to the total... Thanks!
Can you please tell us the URL of your form that uses the Square payment integration? We will check the form.
I tried looking for it on your forms, i.e. this one https://www.jotform.us/form/62674859434166 but I found it was not using Square payment but Stripe payment instead.
We will wait for your updates.
Sorry, I needed to get a payment form up ASAP for a client, so had to use Stripe to get it running.
I cloned that form and changed the payment method to Square. Now you can see that the shipping info is not being included with Square.
Thanks for reporting. I was able to reproduce the problem you've reported. The shipping is enabled but no shipping info added on the square payment field.
I have now raised this to our developers so they can further investigate this issue. We will let you know here for any updates or once this is implemented.
This is now fixed.