Havent heard back from previous ticket...

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    StockPKG01
    Asked on September 24, 2016 at 05:16 PM

    Hello, I submitted a ticket and never heard back. I pay your company money, is there a human being who has the decency to pick up the phone and assist a customer?

     

    Our forms are not showing up because we get a great deal of spam from other countries, I need to block them. If I cant do it with you, I will look to another provider.

  • Profile Image
    liyam
    Answered on September 24, 2016 at 08:23 PM

    Hello StockPKG01,

    I believe you're referring to this thread: https://www.jotform.com/answers/896326 

    There are actually two responses there by two support team members. Can you please check the link and let us know if the problem persists after applying the solution provided there?

    Thanks.