What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Havent heard back from previous ticket...Asked by StockPKG01 on September 24, 2016 at 05:16 PM
Hello, I submitted a ticket and never heard back. I pay your company money, is there a human being who has the decency to pick up the phone and assist a customer?
Our forms are not showing up because we get a great deal of spam from other countries, I need to block them. If I cant do it with you, I will look to another provider.
I believe you're referring to this thread: https://www.jotform.com/answers/896326
There are actually two responses there by two support team members. Can you please check the link and let us know if the problem persists after applying the solution provided there?