What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form disabled

    Asked by wichitabitcoin on September 25, 2016 at 03:20 AM

    Hello all my forms say disabled and will not allow me to send them. Can you please help

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    JotForm Support

    Answered by liyam on September 25, 2016 at 05:59 AM


    I have checked your account and found that it was automatically suspended by our phishing filter. Upon further investigation, I found forms asking for a username and password. Please take note that collection of such sensitive information is a violation of our terms of use.

    For the meantime, I have reactivated your account for you to be able to remove the said forms. A disregard of this will cause your account to be suspended again once it passes through the filter once more. So I recommend on doing this removal of the said forms as soon as possible.

    If you have other questions, please let us know.