What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Account settings

    Asked by laksa on April 23, 2012 at 10:40 AM

    Hello, I am recieiving the jot form submissions on two email addresses, as i probably gave the wrong one in the begining. How can i remove one? When I go to my accnt settings I only see one email address there.

    Thank you for your help and thank you for the wonderfull tool for the websites you provide!


  • Profile Image

    Answered by AtacanC on April 23, 2012 at 10:53 AM

    Lena, thanks for your interest in our services. You just need to delete one of your notifications.

    While you are on your Form Builder;

    - Click on ''Setup & Embed'',

    - Click on ''Email Alerts'',

    - Click on ''Notification or Notification 2'' which you want to delete,

    - Click on ''Delete E-Mail'' then click on finish,

    - Save your form.

    Feel free to contact us if you need further assistance.


  • Profile Image

    Answered by laksa on April 23, 2012 at 11:02 AM

    Thank you for the prompt reply! Done.