What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Make the submission received have statically spaced and sized responses.

    Asked by drrichar on September 25, 2016 at 11:00 AM

    In trying to develop a work around to the encryption not allowing the exporting of unencrypted excel or CSV files, I have thought about using a pdf "miner" to scrape the data from pdf's that I would form once I receive the submission and decrypt it on my end. Unfortunately, these miners rely on the data on the page being located in the same physical space on the pdf page. If I have a submission where someone writes a lot more in one text field box, it will shift all other data entries and headers down a few spaces. That won't all the data miner to work. Is there a way to make the headers and responses appear statically and in the exact same position on a page regardless of how much information is placed in one text box? (I am aware that one could mandate a minimum or maximum amount of text in a box, and that would do it, but one cannot mandate someone add more text when you are asking someone just to provide some personal information like what brought them to seek services, for instance. If Jotform allowed the fields to complete with placeholder text that the submitter cannot see if they fall short of the required minimum, that might work). 

    Page URL:
    www.dalerrichards.com

    Screenshot
    responses and Make JotForm text field excel CSV encryption
  • Profile Image
    JotForm Support

    Answered by BDAVID on September 25, 2016 at 01:06 PM

    Unfortunately not, there more content a field has, the more space it will take. So, if you need to export to PDF, Excel, or CSV, I would suggest you to disable the encryption feature, so you can easily export new submissions.