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    Make the submission received have statically spaced and sized responses.

    Asked by drrichar on September 25, 2016 at 11:00 AM

    In trying to develop a work around to the encryption not allowing the exporting of unencrypted excel or CSV files, I have thought about using a pdf "miner" to scrape the data from pdf's that I would form once I receive the submission and decrypt it on my end. Unfortunately, these miners rely on the data on the page being located in the same physical space on the pdf page. If I have a submission where someone writes a lot more in one text field box, it will shift all other data entries and headers down a few spaces. That won't all the data miner to work. Is there a way to make the headers and responses appear statically and in the exact same position on a page regardless of how much information is placed in one text box? (I am aware that one could mandate a minimum or maximum amount of text in a box, and that would do it, but one cannot mandate someone add more text when you are asking someone just to provide some personal information like what brought them to seek services, for instance. If Jotform allowed the fields to complete with placeholder text that the submitter cannot see if they fall short of the required minimum, that might work). 

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    JotForm Support

    Answered by BDAVID on September 25, 2016 at 01:06 PM

    Unfortunately not, there more content a field has, the more space it will take. So, if you need to export to PDF, Excel, or CSV, I would suggest you to disable the encryption feature, so you can easily export new submissions.