What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Submissions seem to be disappearing from my forms

    Asked by VACCdata on September 25, 2016 at 07:52 PM
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 25, 2016 at 10:42 PM

    Hello VACCdata,

    I am not sure if I have understood your question correctly. Do you mean to say that the submissions from your form is being deleted automatically?

    I did check your last edited form and found that it does not have any submission. I went ahead and submitted a test submission and the submission were not deleted. 

    I would suggest you to please test your form again and get back to us if the issue persists. If you mean to ask something else, do get back to us with your question a bit more in detail.

    We will wait for your response.

    Thank you!