- Samit SajwaniAsked on September 25, 2016 at 11:12 PM
I would like to cancel my subscription and use the free version of jotform. It won't let me cancel on the page and told me to contact customer support. Please cancel the subscription as soon as possible.
- JotForm SupportChriistianAnswered on September 26, 2016 at 02:34 AM
I checked your account and it looks like you have already cancelled the subscription successfully. Your account samit96 is scheduled to downgrade back to Free on September 30th, 2016.
Since you were using paypal, I would also recommend cancelling the subscription on your paypal account. Here's a guide on How To Cancel Your PayPal Subscription.
If you need further assistance, please let us know.